Vandoit Privacy Policy
By opting into our SMS communication platform, you agree to the terms described in this policy.
1. Purpose of SMS Messaging
The Site uses SMS messaging to provide timely updates, notifications, and communications related to your inquiries, transactions, and promotional opportunities. These messages are intended to enhance your experience with our services and ensure clear communication about your interactions with our dealership.
2. Consent to Receive SMS Messages
The Program allows users to receive, among other communications, SMS/MMS mobile messages, telephone calls (including prerecorded messages) and other chat messaging through the website that include alerts, appointment and service reminder information, marketing and promotion, vehicle information, and information about Dealership’s inventory and other services by users affirmatively opting into the Program, such as through providing your contact information and requesting information about the Dealership, submitting an inquiry, and/or confirming your opt-in by replying to an opt-in confirmation message. Regardless of the opt-in method you utilized to join the Program, you agree that these Opt-In Terms apply to your participation in the Program. You agree to receive autodialed messages and/or prerecorded calls to the telephone number you provided concerning Dealership’s products and services, and you understand that consent is not required to make any purchase from us. You further agree that when you submit an inquiry or other request to us, such as inquiring about a vehicle, trade-in, or service appointment, your inquiry constitutes a request for information. Both parties agree that our attempt(s) to contact you in order to respond to your inquiry shall be considered informational messages outside the scope of any telemarketing requirements under the Telephone Consumer Protection Act, the Telemarketing Sales Rule, and any comparable state laws.
3. Information Collected via SMS Messaging
When you engage with our SMS services, we may collect and store information including, but not limited to:
Your mobile phone number.
The content of messages sent and received.
The date, time, and frequency of message interactions.
This information is used to facilitate SMS communications, improve our services, and ensure compliance with applicable laws and regulations. It is not used for purposes outside the scope of your relationship with the Site.
4. Use of Information
The information collected through SMS interactions is used solely for purposes such as providing requested updates, scheduling appointments, confirming transactions, and delivering marketing messages. Your information may be shared with service providers that facilitate our SMS communication platform or if required by law.
5. Opt-Out Process
To opt out of receiving text messages from us, reply “STOP” or an alternative word or phrase given by us to any text message you received from us on your mobile device. This is the easiest and preferred method to opt out of receiving text messages. You may receive an additional mobile message confirming your decision to opt out. The Program may recognize or respond to additional commands and keyword queries.
You may receive additional informational text messages based on your interaction with the Program, even after opting out of receiving the Program’s alerts. You acknowledge and agree that, notwithstanding any prior opt-out attempt, you consent to receive further messages from or on behalf of Dealership that result from your continued communication with the Program. We may also provide you instructions on how to rejoin receiving the Program’s recurring mobile alerts when you unsubscribe. You agree that you are subject to the Terms, including any modifications thereto then in effect, when you re-subscribe to the Program through any of the available options to do so.
If you wish to opt out of receiving all telephonic communications from Dealership, you should instruct the Dealership employee you are working with to place you on Dealership’s internal do-not-call list.
6. Data Security and Retention
The Site employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Access to your data is limited to authorized personnel and third-party service providers who require it for legitimate business purposes. SMS interaction data is retained only as long as necessary to fulfill its intended purpose or comply with legal obligations, after which it is securely deleted.
7. Costs Associated with SMS Messaging
Standard messaging and data rates may apply based on your mobile carrier plan. The Site is not responsible for any fees incurred as a result of using our SMS services.
8. Compliance with Laws and Regulations
The Site adheres to all applicable laws, including the Telephone Consumer Protection Act (TCPA), and follows guidelines established by carriers for Application-to-Person (A2P) messaging. This ensures that our SMS practices remain compliant and respectful of your rights as a consumer.
Vandoit Website Privacy Policy
Vandoit (a DBA of Kline Van & Specialty Rental and Kline Corporation), is committed to protecting your online privacy and the confidentiality of personal information you may provide while interacting with us online. This policy outlines our efforts and activities on the subject of privacy.
This policy may be updated periodically without notice, so please check back from time to time. It was last updated on 1/9/2024.
Automatic Collection of Information
No personally identifiable information (like name or contact information) is collected from visitors who simply browse this site or who download information from it.
Our web servers maintain logs of user activity in order to help us manage the website. Information stored in these logs does not identify you personally. The logs store such things as the domain name and IP address from which you accessed our website, the type of browser and operating system you used, the date you accessed our site, the pages you visited, and the country or region of the world from which you accessed this site. We use this information for internal analytics and reporting purposes only.
If You Send Us Personal Information
If you submit a form or send us an email, your email address and the other information you provide will be collected. While no website can protect itself against all circumstances, Vandoit makes every effort to protect any personal information you give us. We do not and will not rent, sell or give away any information identifying you individually (name, address, phone number, etc.) to third parties for marketing or mailing list purposes.
How Vandoit Keeps Your Information Safe
We have organizational and technological processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to penetrate our security measures and improperly collect, access, steal, or modify your information. We encourage you to research which data privacy laws may protect your information based on your geographic location.
Sharing Personal Information with Third Parties
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
- Cloud Computing Services
- Communication & Collaboration Tools
- Data Analytics Services
- Data Storage Service Providers
- Finance & Accounting Tools
- Government Entities
- Order Fulfillment Service Providers
- Payment Processors
- Performance Monitoring Tools
- Website Hosting Service Providers
Third-Party Websites
This privacy policy applies only to the Vandoit website (vandoit.com). When you follow a link from the Vandoit website to any other website, such as Youtube or the Vandoit Customer Support Portal, you are subject to the privacy policy of that site. The Vandoit website may link to third-party websites, online services, or mobile applications from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the privacy policy of each of these sites and contact them directly if you have concerns about how they handle personally identifiable information.
Use of Cookies
The Vandoit website does not set or use cookies.
A cookie is a line of computer code left on your computer’s hard drive by some web sites when you visit them. The cookie can then be read by that site if you return to it. Cookies are useful for making websites more personal by tracking your preferences and habits. Most cookies are harmless.
Opting Out of Marketing and Promotional Communications
By submitting contact information through the Vandoit website, you are agreeing to receive email and/or phone communication (via phone call and/or text message) from Vandoit. You can unsubscribe from email marketing communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the text messages that we send, or by emailing us at marketingteam@vandoit.com with the your request. You will then be removed from Vandoit’s marketing lists. However, we may still communicate with you, for example to send you information related to a purchase, to respond to your requests, or for other non-marketing purposes.
Children
No applications on the Vandoit website knowingly or specifically market to children, solicit information from minors, or seek to determine whether the visitor is a minor. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by children online or by email will be treated in the same manner as information given by an adult. As Vandoit does not market its products and services to children, we ask that parents discourage their children from providing personal information on the Vandoit website. By using the website, you represent that you are at least 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at marketingteam@vandoit.com
Contact
If you have any questions or concerns about this privacy policy or about the website in general, please contact marketingteam@vandoit.com.