Mobilizing Mental Health
Lutheran Family Services in Partnership with Vandoit & Netsmart
To expand their reach and responsiveness, Lutheran Family Services partnered with Vandoit and Netsmart to create fully equipped mobile crisis units.
These units combine Vandoit’s purpose-built vehicle platforms with Netsmart’s industry-leading healthcare technology to transform a van into a connected, mobile care environment. The result is a seamless extension of their services into the field, allowing teams to respond faster, operate more efficiently, and deliver care in real time.
This collaboration empowers clinicians and crisis responders with the tools they need.
Lutheran Family Services is a trusted provider of community-based health and human services, dedicated to strengthening individuals and families through compassionate care. Their work spans behavioral health, crisis response, family support, and community outreach—meeting people where they are, both emotionally and physically.
With a mission rooted in accessibility and dignity, Lutheran Family Services continues to evolve how care is delivered—especially for individuals experiencing urgent behavioral health needs.
- Expands Access
- Preserves Anonymity
- Supports Clinicians
- Improves Outcomes
135
Years of Service
17500+
Clients Served
THE SOLUTION
A New Standard for Community Care
Together, Lutheran Family Services, Netsmart, and Vandoit are redefining what accessible, responsive care looks like. By combining mobility, technology, and mission-driven service, this partnership is setting a new standard for how organizations can meet the growing demand for behavioral health support—anytime, anywhere.
Expanding Access Through Mobility
With mobile crisis units, Lutheran Family Services is no longer limited by traditional facility-based care. Instead, they can:
• Reach individuals in crisis wherever they are
• Reduce barriers to access, including transportation and stigma
• Provide immediate, on-site intervention and support
• Connect clients to ongoing care without delay
By bringing services directly into the community, they are improving outcomes and building stronger trust with the populations they serve.
Technology That Enables Real-Time Care
Integrated within the mobile unit, Netsmart’s platform allows teams to securely access, document, and coordinate care on the spot. Whether in a neighborhood, at a school, or alongside first responders, staff can:
• Access client records in real time
• Document encounters instantly and accurately
• Coordinate with other providers and agencies
• Ensure continuity of care from field to facility
This level of connectivity ensures that no moment—or critical information—is lost in transition.
MOBILE BENEFITS
Impact & Capabilities
This partnership has expanded CPC’s ability to deploy Mobile Crisis Response and integrated physical and mental health coordination throughout the region.
Private Consultation
The interior layout includes comfortable leatherette seating arranged to support individual, group, and family counseling sessions. The climate-controlled, confidential environment ensures clients receive care with dignity and privacy.
Meeting Demands
To ensure LFS is meeting demands for crisis response, this unit features two private, safe spaces for client interaction, power systems to support technology and equipment, climate-controlled environments for year-round operation. The result is a reliable, adaptable workspace that enhances both provider effectiveness and client comfort.
Versatile Design
A modular track system and overhead aluminum cabinetry provide flexibility, allowing the unit to be reconfigured or stocked based on daily needs, whether supporting substance use treatment initiatives, crisis intervention, or special education outreach.
Looking Ahead
This partnership has transformed how Lutheran Family Services responds to crisis situations, shifting from reactive to proactive, and from centralized to community-based care. With mobile crisis units, they are able to:
• Respond faster to urgent situations
• Divert non-emergency cases from hospitals and law enforcement
• Deliver compassionate care in less intimidating environments
• Improve long-term outcomes through immediate engagement
PARTNER WITH VANDOIT
Let's Build What Your Community Needs
Every community faces unique challenges, and every organization deserves a solution built around its mission. Whether you’re expanding crisis response, launching a mobile clinic, or increasing outreach, Vandoit is ready to partner with you to design a vehicle that delivers real impact.
If you’re ready to mobilize your services and meet people where they are, let’s start the conversation.